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The Patine team is always happy to answer your questions!

Patine

<p dir="ltr">No, it&#x2019;s not possible to have your shirt embroidered directly at the Studio. Each shirt is embroidered just for you, at our partner workshop in Angers. That said, you&#x2019;re welcome to visit us at the Studio, where the Patine Team will be happy to help you try on shirts and guide you through placing your embroidery order!</p>

No, it’s not possible to have your shirt embroidered directly at the Studio. Each shirt is embroidered just for you, at our partner workshop in Angers. That said, you’re welcome to visit us at the Studio, where the Patine Team will be happy to help y

Is it possible to have my shirt embroidered at the Studio?

Patine Studio

How to make a return?

How to make an exchange?

Are returns free?

What is the refund processing time?

How to track the return of my order ?

Can all products be returned?

Oops, I removed the tag from an item I want to return — is that okay?

Can I modify my return request?

Can I get a refund for a store credit or a gift card?

Can I return an in-store purchase by mail?

I’m having trouble with my online return request

Can all products be returned? copy

Returns, Exchanges & Refunds

Where do you ship?

How much is delivery?

What are your shipping times?

How do I track my order’s delivery?

Are taxes included?

What should I do in case of a delay, lost package, or delivery error?

Can I cancel or modify my order?

Can I change my delivery address?

Can I get my order delivered to the store?

What should I do if my order hasn't been shipped yet?

I wasn't able to collect my order from the pick-up point — what should I do?

Shipping & Order Tracking

What payment methods do you offer?

Do you offer any promotions?

Do you offer gift cards?

How do pre-orders work?

How can I request an invoice?

Are my payments secure?

When will I be charged?

Are taxes and customs duties included in the price?

I’ve received a promotional offer — what are the terms and conditions?

Orders & Payment

How do I care for my Patine clothing?

Can I request a repair for a Patine item?

What should I do if my item is defective or damaged?

Can I have a Patine item altered?

What should I do if I have a problem with a product?

Product and caring

How do I create my Patine account?

What are the benefits of creating a Patine account?

How do I manage my Patine account?

How do I manage my newsletter subscription?

Do you have a loyalty program ?

My account

How does Patine sizing run?

Size Guide

Where can you find Patine in store?

Can I return an online purchase in store?

How do I book a private fitting session at the Studio?

How do I know if an item is available at the Studio?

Is it possible to reserve an item in store?

Why are some items often out of stock?

Where are Patine clothes made?

What are Patine clothes made of?

What are Patine's commitments ?

What materials does Patine boycott?

About Patine

Is it possible to have my shirt embroidered at the Studio?Updated 2 hours ago