Send us an email at:
• hello@patine.fr
• invest@patine.fr if you’re a Patine shareholder
• jobs@patine.fr if you’d like to join the team
The Patine team is always happy to answer your questions!

Patine

We&#x2019;re really sorry for the inconvenience!If you&#x2019;re experiencing an issue with your online return request, please write to us at <a data-start="287" data-end="302" rel="noopener">hello@patine.fr</a>, including your order number and a short description of the problem.Our team will be happy to help you quickly and find a solution.

We’re really sorry for the inconvenience!. If you’re experiencing an issue with your online return request, please write to us at hello@patine.fr, including your order number and a short description of the problem. Our team will be happy to help you

I’m having trouble with my online return request

Returns, Exchanges & Refunds

How to make a return?

How to make an exchange?

Are returns free?

What is the refund processing time?

How to track the return of my order ?

Can all products be returned?

Oops, I removed the tag from an item I want to return — is that okay?

Can I modify my return request?

Can I get a refund for a store credit or a gift card?

Can I return an in-store purchase by mail?

Where do you ship?

How much is delivery?

What are your shipping times?

Are taxes included?

What should I do in case of a delay, lost package, or delivery error?

Shipping & Order Tracking

How does Patine sizing run?

Size Guide

I’m having trouble with my online return requestUpdated a month ago