Once your order has been delivered, we accept returns of unworn clothes in perfect original condition within 14 days. We will issue a refund as soon as we receive your unworn item with its tag still attached. Initial delivery fees are non-refundable.
Once your order has been delivered, we accept and offer exchanges of unworn clothes within 14 days. ↳ For all orders placed from France and the European Union, please visit this page: enter your email and order number, select the exchange option, and
Initial delivery fees are non-refundable. In the case of a refund, for returns from France, a €5 contribution towards return shipping costs will be deducted from the refunded amount. For returns from the rest of the EU, a €6 contribution towards retu
The processing time varies depending on the payment method. For all payment types, you will be refunded within 7 business days after we receive your return. Please note that processing fees apply and will be deducted from your refund: €5 for returns
Once your exchange order has been shipped, you will receive a tracking link. If you have any issues, feel free to contact us at [email protected].