What should I do in case of a delay, lost package, or delivery error?Updated a month ago

Something wrong with your order?
Contact us at [email protected] — we’re here to help!

Here’s how we handle the most common situations:

• Lost package: we’ll send you a new order right away.
• Delivery delay: we’ll investigate the issue and keep you updated.
• Wrong item received: we’ll quickly send you the correct pieces.